Privacy Policy
Effective Date: September 6, 2026
Welcome to HQ Print USA (also operating as The Print Spot). We respect your privacy and are
committed to protecting the personal information you share with us. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you visit our website, submit
requests via our intake forms, or engage our custom printing and apparel services.
- Information We Collect
We may collect information about you in a variety of ways when you interact with our business. The
information we may collect includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email
address, and telephone number, which you voluntarily provide to us when requesting quotes,
submitting orders, or communicating with us.
Design and Production Assets: Artwork, design files, photographs, or specifications you
upload via our web intake forms for the purpose of fulfilling your custom print orders (e.g., for
custom apparel, banners, flyers, and stickers).
Automated Data: Information our servers automatically collect when you access our website,
such as your IP address, browser type, and operating system. - How We Collect Your Information
We primarily collect your information directly from you when you interact with our website or
physical location. This includes data submitted through our custom online lead-intake workflows
and contact forms. - How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and
customized experience. Specifically, we may use information collected about you to:
Fulfill and manage purchases, orders, payments, and other transactions related to custom
printing and apparel services.
Process and route your design files to our production team and cloud storage systems securely.
Communicate with you regarding your order status, design proofs, and pricing calculations.
Improve our website performance, customer service, and production workflows. - Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside
parties for their marketing purposes. We may share your information in the following situations:
Service Providers: We utilize third-party vendors and automation tools (such as automated
webhooks and secure cloud storage platforms like Google Drive) to operate our business,
manage our website, and process your files. These providers are bound by confidentiality
agreements to protect your data.
Legal Requirements: We may disclose your information if legally required to do so in order to
comply with applicable law, governmental requests, or judicial proceedings. - Data Security
We use administrative, technical, and physical security measures to help protect your personal
information. Files uploaded to our systems are routed directly to secure cloud storage. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable. - Contact Us
If you have questions or comments about this Privacy Policy, or if you need to update or delete your
information, please contact us at our primary business location:
HQ Print USA
Towson, MD
(Also servicing Glen Burnie, MD)
Disclaimer: This document is provided as a general privacy policy outline. We recommend consulting with a legal
professional to ensure full compliance with state and federal privacy laws applicable to your specific business operations.